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JUNIOR IT SUPPORT ENGINEER

map-pin Limassol, Cyprus

  • REF: Junior IT Support Engineer
  • CONTRACT: FULL-TIME
  • PUBLISHED: 05/04/2021
  • CLOSES: 05/05/2021

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Junior IT Support Engineer

Due to continuous expansion of our operations, we currently seek a dynamic individual who is eager to learn to add to our dynamic Exclusive team and to assume the role of Junior IT Support Engineer.

 

Job Description

Key Responsibilities / Duties

  • Take ownership of customer issues reported and follow up to resolution
  • Escalate unresolved issues in a timely manner to the appropriate department
  • Diagnose and troubleshoot technical issues
  • Document technical knowledge in the form of knowledge base articles
  • Report bugs and log issues
  • Be available for support issues and emergencies

Work Experience / Knowledge

  • Excellent command of the English language, written and oral
  • Basic Network knowledge
  • Basic Windows/Linux knowledge

Skills / Other Personal Attributes Required

  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal
  • Certifications in Microsoft, Linux, Cisco or similar technologies will be considered a plus
  • Excellent organizing abilities
  • Able to meet deadlines
  • Ability to work in a dynamic and multicultural environment

Education

  • BSc degree in Information Technology, Computer Science or relevant experience
  • CySEC Advanced Diploma will be considered an advantage

Contact Information

Be sure to include your CV and Cover Letter Review for the application to be considered.

Press "Apply" or send your CV at [email protected]

Please feel free to share with anyone you think may be fitting for this position.

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